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A Message from the President & CEO

COVID-19 Communication #1

The Oral Health Update - Special COVID-19 Edition

March 18, 2020
 
Dear Subscriber,

Northeast Delta Dental is closely monitoring developments around the Coronavirus Disease 2019 (COVID-19). Our top priority continues to be the health, safety, and well-being of our subscribers, providers, producers, employees, and the communities we serve.

Please know that our operations are business as usual. We are continuing, and will continue, to process and pay claims, enroll subscribers, and provide the personal service our stakeholders expect and deserve. We have a dedicated response team implementing measures to prevent or minimize any disruptions to our services.

To protect the health of our employees and to ensure that we can continue to meet your needs, we are taking steps to reduce the risk of infection and transmission of COVID-19 among our workforce. These steps include enabling the majority of our employees to work from home, increasing the space between employees who must be at our offices, and reducing or cancelling in-person meetings.

We do not anticipate that these steps will cause significant disruptions to our operations. This is, however, a rapidly developing situation. We will continue to monitor and follow guidance from the Centers for Disease Control and Prevention and from state and local authorities. We will provide updates if there are any material changes to our ability to meet your needs.

Sincerely,
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Tom Raffio | President & CEO
Northeast Delta Dental


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