Attention providers: As of 12/5/2025, ERAs posted by DentalXChange (DXC) are being posted in the “processed” ERA folder instead of “unprocessed” ERA folder. Northeast Delta Dental is currently working with DentalXChange on obtaining a resolution. To view your ERAs, please log into DentalXChange and check the processed folder. If you have any questions, please contact Provider Services at 1-800-537-1715 X1100 or by email at providerservices@nedelta.com

Employer resources

We’ve got you covered! Get all the resources you need — including forms, benefit materials and oral health resources — to better manage your dental benefits plan. These resources and technology tools can help you streamline the plan administration and ensure your employees get the most out of their benefits.

eBilling

eBilling offers you the following features:

  • Online access to your bills through a secure portal.
  • Email notification when bills are issued.
  • Ability to export and save bills in Excel or PDF format.
  • Make an electronic payment from your bank account.
  • Ability to allow multiple users to receive the email notification and access bills.

Group admin portal

The group admin portal allows group administrators to view, add, and edit enrollment. Here you can also print ID cards and find the most up-to-date plan documents.

To register, go to the Group Admin Login, and follow the instructions under "Register Here."

Forms and resources

Tools to share with your employees

Please share the following tools with your employees, which can be found on nedelta.com/patients/

  • Patient Portal Enjoy 24/7 access to your benefit and claim information, print extra ID cards, read your benefit booklet, and download Explanations of Benefits (EOBs) and more! To register, follow the steps in this flyer.
  • Teledentistry offers virtual visits when a patient has a dental emergency. For more information visit our Teledentistry page.              
  • Oral health resources can be found on our Oral health resources page. 

Helpful videos

Check out our FAQ videos on YouTube. Topics include the following:

  • Important considerations when choosing dental coverage
  • Choosing an in-network provider
  • What’s the difference between Delta Dental PPO vs Premier?
  • Understanding annual maximums
  • What is a deductible?
  • How to read your Explanation of Benefits (EOBs)