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Enhancement to Benefit Lookup

12/11/2018

Good news!  The need for a separate User Name for each provider to view claims is no longer necessary. Once logged into Benefit Lookup, a claim search will return all claims for the patient connected to the Tax Identification Number (TIN) associated with the User Name regardless of which provider treated the patient. If you have any questions regarding Benefit Lookup, please contact Customer Service at 1-800-832-5700, Monday through Friday, 8:00 am to 4:45 pm.

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