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Job Postings
Customer Service Representative
Our Customer Service Team is looking for a full-time, onsite, Customer Service Representative. We are a customer service focused organization, and we highly value strong customer service representatives as you have the opportunity to make a difference at the front lines of our organization.
Our Customer Service Representatives respond to questions from subscribers, producers, groups and dental offices in a timely and accurate manner regarding Delta Dental products and claims.
Knowledge/abilities/skills:
Associate degree in Business, Communications, or related field preferred, plus at least two years of related experience, or equivalent training, experience, and/or education
Bilingual skills a plus
A happy attitude
We want someone who will be warm and empathetic with customers and will diligently seek accurate answers to their questions
Work Schedule:
The work schedule for this position is Monday through Friday, 9 a.m. to 5 p.m. This is an onsite position located at One Delta Drive in Concord, NH.
Enrollment & Billing Coordinator
Our Eligibility Department is searching for an onsite Enrollment & Billing Coordinator to update records, add new subscriber information in the customer enterprise system, provide guidance to group customers related to subscriber enrollment and benefits administration. The Enrollment and Billing Coordinator will also be a resource on enrollment processing guidelines, billing, policies and procedures, and legal and regulatory guidelines for stakeholders.
Knowledge, Abilities, Skills:
Associate degree in Business, General Studies, Communications, or related field, plus at least one year of related experience or an equivalent combination of training, experience, and/or education. Computer proficiency required, especially with the Microsoft Office Suite. Must have a working knowledge of eligibility regulations and guidelines. Experience with online enrollment tools and electronic enrollment file formats preferred.
This position will work on-premises at our Concord, NH headquarters Monday through Friday, 8:45 to 4:45.
To apply for a position at Northeast Delta Dental:
Complete our online application,
Human Resources
Northeast Delta Dental
One Delta Drive
PO Box 2002
Concord NH 03302-2002
PHONE: 603-223-1356
FAX: 603-223-1470
E-MAIL: hr@nedelta.com
Northeast Delta Dental believes that all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants because of race, color, religion, sex (including pregnancy, gender identity, sexual orientation and transgender status), national origin, citizenship, veteran status, age, physical or mental disability, genetic information (including family medical history), marital status, or any other consideration made unlawful by applicable federal, state or local laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, training and career development, promotion, transfer, evaluation, discipline, layoff, and termination.
