Job Postings
Customer Service Representative
Our Customer Service Team is looking for a full-time, onsite, Customer Service Representative. We are a customer service focused organization, and we highly value strong customer service representatives as you have the opportunity to make a difference at the front lines of our organization.
Our Customer Service Representatives respond to questions from subscribers, producers, groups, and dental offices in a timely and accurate manner regarding Delta Dental products and claims.
Knowledge/Abilities/Skills:
- Associate degree in Business, Communications, or related field preferred, plus at least two years of related experience, or equivalent training, experience, and/or education
- Bilingual skills a plus
- A happy attitude
- We want someone who will be warm and empathetic with customers and will diligently seek accurate answers to their questions
Work Schedule:
The work schedule for this position is Monday through Friday, 8:50 a.m. to 5:00 p.m. This is an onsite position located at One Delta Drive in Concord, NH.
Manager, Network Strategy
Our Professional Relations Team is seeking a hybrid, full-time, Manager of Network Strategy. The Manager of Network Strategy will be responsible for developing and executing strategies to attract and retain dental providers within our network. This role will collaborate with cross-functional teams to ensure that our network meets the needs of our members while fostering strong relationships with dental providers.
Travel: Expected travel to provider offices within Vermont, New Hampshire and Maine on a weekly basis.
Qualifications for this Position: Bachelor's degree in business, healthcare management, or a related field; Master's degree preferred. 5+ years of experience in network management, provider relations, or healthcare operations, preferably in the dental insurance sector. Strong understanding of dental provider networks and the factors influencing provider recruitment and retention. Proficient in Microsoft Office Suite
Work Schedule: The typical work schedule for this position is Monday - Friday, during normal business hours. This position will travel to dental provider offices in Vermont, New Hampshire and Maine on a weekly basis and will work in the office at our Concord, NH Headquarters and remote when appropriate.
To apply for a position at Northeast Delta Dental:
Complete our online application,
Human Resources
Northeast Delta Dental
One Delta Drive
PO Box 2002
Concord NH 03302-2002
PHONE: 603-223-1356
FAX: 603-223-1470
E-MAIL: hr@nedelta.com
Northeast Delta Dental believes that all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants because of race, color, religion, sex (including pregnancy, gender identity, sexual orientation and transgender status), national origin, citizenship, veteran status, age, physical or mental disability, genetic information (including family medical history), marital status, or any other consideration made unlawful by applicable federal, state or local laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, training and career development, promotion, transfer, evaluation, discipline, layoff, and termination.
