Our Business, Mission, Vision and Values

Our Business

Northeast Delta Dental is a not-for-profit organization focused on developing and administering the highest quality dental and wellness benefits solutions.  We are a leader in the insurance marketplace in New Hampshire, Maine and Vermont because of our investment in people, systems and communities, as well as a commitment to high quality service.  All of this is underpinned by:

Our commitment to earning the loyalty of all our stakeholders, including employee colleagues, customers, participating dentists, brokers, and communities we serve;

Our consistent award-winning recognition as a top employer of choice, which confirms our employee colleagues’ resolve to provide world-class service to our stakeholders and each other;

Our guarantee of outstanding claims processing and personal service provided by dedicated employee colleagues and supported by our investment in technology to build efficiency, accuracy, and security;

Our participating dentists' commitment to excellence;

Our high quality, innovative dental and wellness benefits solutions that set us apart from other insurers;

Our dedication to dental health and wellness for the people in our communities because everyone deserves a healthy smile;

Our commitment to hold down administrative costs while ensuring we have the financial strength to weather crises and make ongoing investments in our communities.

Our Mission

To advance the dental health and overall wellness of our customers and the communities we serve. 

Our Vision

To be recognized as the dental and wellness benefits company that provides innovative products and timely service to all our stakeholders and that brings healthy smiles to everyone in our communities.

Our Values

We believe that effective communication is essential to earning the continued designation as one of the best places to work and being a valued business partner for all customers, dentists, brokers, non-profits, and service providers.

We believe that teamwork is key to working effectively toward our mission, being committed to giving 100% and to working collaboratively with shared responsibility and accountability.

We believe that quality is necessary to effectively deliver on our mission and goals, achieve excellence in all that we do, and foster a consistent feeling of pride in our work.

We believe that integrity is imperative to building and maintaining the trust, respect, and admiration of all our stakeholders.