Access to quality dental care when you need it
Emergencies can happen at the most inconvenient times, like when you're traveling and don't have access to your regular dentist. As a member of Northeast Delta Dental, you can rest assured that you have protection for dental emergencies anytime, anywhere through TeleDentistry.com.
When to use teledentistry
You can use Delta Dental teledentistry visits when:
- You need access to a dentist after hours and your dentist is not available.
- You would like to consult with a dentist without leaving home or while traveling.
How to use teledentistry
- First, contact your regular dentist. If it is after regular business hours, listen to their outgoing phone message or check their website for emergency instructions.
- If your regular dentist is not available, you are traveling, or you do not have a regular dentist, click on the 'Get started now' button to be connected with a dentist in minutes.
How does it work?
- A TeleDentistry.com dentist will provide an initial consultation and can write prescriptions when appropriate.
- If additional dental care is needed, TeleDentistry.com will refer you to a local Delta Dental network dentist for definitive diagnosis and treatment.
- Your dentist will also receive notes on your consultation with TeleDentistry.com for further treatment.
Important note: a virtual visit is considered to be a "problem-focused exam" and counts as one of your annual examinations covered by your dental plan.
Frequently asked questions
- What is teledentistry?
- Teledentistry is the use of mobile technologies, including interactive audio and video, to provide consultations, treatment, and transfer of dental information.
- All you need is a phone, tablet or computer with audio/video capabilities.
- What conditions can teledentistry manage?
- Dentists can determine through consultation whether you have an emergency dental problem and can provide instructions on how to treat conditions. If you have a cracked or chipped tooth, soft tissue lesion (bump), small cavity, jaw pain or similar non-emergency condition, a virtual dentistry consultation through phone or video may work. If you need urgent treatment, you may need to schedule an onsite visit.
- When can I use teledentistry?
- You can use teledentistry when you have a dental emergency and you are out of town, or your dentist is not available.
- How do I get started?
- Visit TeleDentistry.com or call (866) 393-4022 and request a videoconference with a dentist.